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Last updated: December 2024
CoverLetter Master is committed to protecting your privacy worldwide. Our company is based in South Africa, and we provide services to users globally. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI-powered cover letter generation service. We comply with the Protection of Personal Information Act (POPIA) of South Africa, the General Data Protection Regulation (GDPR) for EU users, and other applicable international data protection laws.
Account Information: When you create an account, we collect your name and email address.
CV Data: Your CV is processed entirely in your browser. We do not upload, store, or retain your CV file on our servers.
Generated Content: We may store your generated cover letters to provide you with a history feature.
We use AI providers to generate cover letters (data not retained after processing) and PayFast for secure payment processing.
Under POPIA and GDPR, you have the right to access, correct, delete, and port your personal data. You may withdraw consent at any time.
For privacy inquiries, please use the Contact form on our website.
By accessing or using CoverLetter Master, you agree to be bound by these Terms of Service. If you do not agree, please do not use our Service.
CoverLetter Master is an AI-powered service that generates personalised cover letters based on your CV and job descriptions.
You must be at least 18 years old, provide accurate information, and maintain the security of your account credentials.
You retain ownership of your CV content. Generated cover letters are yours to use for personal job applications.
AI-generated content may occasionally contain errors. You are responsible for reviewing all generated content before use.
We provide the Service "as is" without warranties. We do not guarantee that generated cover letters will result in job offers.
These Terms are governed by the laws of South Africa, where our company is registered. While we provide services globally, any disputes will be resolved under South African law. However, we comply with applicable consumer protection and data protection laws in your jurisdiction, including GDPR (EU), CCPA (California), and similar regulations. For legal inquiries, please use the Contact form on our website.
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