Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Provide and improve our AI cover letter generation service
• Process payments and manage your subscription
• Send you important service updates and communications
• Provide customer support
• Analyze usage patterns to improve our service
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Payment Processing: We use Lemon Squeezy to process payments securely
• AI Services: We use OpenAI's API to generate cover letters (data is not used for training)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In the event of a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security audits and updates
• Limited access to personal information
• Your CV content is processed locally and never stored on our servers

5. Data Retention

We retain your information as follows:

• Account Information: Until you delete your account
• Generated Cover Letters: Until you delete them or your account
• CV Content: Not stored - deleted immediately after processing
• Usage Data: Up to 2 years for analytics purposes

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and associated data
• Export your generated cover letters
• Withdraw consent for marketing communications
• Request data portability

7. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze website usage
• Improve user experience

You can control cookies through your browser settings.

8. Third-Party Services

Our service integrates with:

• Google OAuth: For secure account creation and login
• OpenAI: For AI-powered cover letter generation
• Lemon Squeezy: For payment processing and subscription management

Each service has its own privacy policy governing their data practices.

9. International Users

Our service is available globally. By using CoverLetterMaster, you consent to the transfer of your information to South Africa and other countries where we operate, which may have different data protection laws than your country of residence.

10. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by email or through our service. Your continued use of our service after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: